You’ve seen a great deal on a cruise and you’re excited to find out the fare is less expensive than you thought.
However, for first-time Carnival cruisers gratuity fees can come as a surprise when a passenger sets sail. While not included in the headline price of a cruise, these charges are every bit a cost of your cruise, just like paying for the actual cabin. And since they are an extra charge that many people don’t expect, that leads to questions about exactly what gratuities are on a cruise and how they work.
If you’re surprised by the tips being charged by your cruise line, know that you’re in good company. All of the large cruise lines (Carnival, Royal Caribbean, and Norwegian, among others) add a daily fee for gratuities that’s then provided to the shipboard staff.
To help you avoid sticker shock, and to help you understand exactly how these gratuity charges work on Carnival, we’ve provided answers below to the basic questions we’ve heard from many cruisers planning their first voyage with Carnival Cruises
Who must pay gratuities on a Carnival cruise?
If you’re taking a Carnival cruise, then you should expect to pay the gratuities. All guests except those two years old and younger are charged the daily amount.
It doesn’t matter if you ask the room steward to only make up the room every other day instead of every day or if you never eat in the main dining rooms. If you’re on the ship and older than two years, you’ll pay the charge.
How much are gratuities on Carnival?
Carnival currently charges guests $13.99 per person, per day for most rooms. This includes interior, oceanview and balcony cabins. Staying in a suite? You’ll pay a little more each day. Suite guests pay $15.99 per person, per day.
To give you an example of how the charges work, a couple staying in a balcony cabin for a week would be charged $27.98 each day ($13.99) for seven days, for a total of $195.86. If you want to see how much tips will be on your cruise, you can use our free gratuity calculator here.
As with most cruise lines, the gratuities on Carnival have increased in recent years. The most recent increase was from $12.95 per person, per day for most staterooms to the current $13.99. That amount increased in December 2018.
How do I pay the gratuities?
Carnival guests can pre-pay gratuities at the time of booking or anytime up to their sail date. This way you don’t have to worry about having an extra charge once you cruise and you can better know your budget.
For guests who opt not to pre-pray, gratuities are posted to their Sail & Sign account on the second to last day of the cruise. (Pre-payment is mandatory for cruises beginning in Barbados. The daily fee is automatically added during the booking process.)
Can I change the amount charged?
In general, we’d suggest changing the amount charged by the cruise line. The staff on a cruise ship works extremely hard to make your vacation a pleasure and these gratuities make up a large part of their compensation.
That said, we completely understand there may be times where you aren’t satisfied with the service provided.
Carnival’s website explains that guests who have not pre-paid their gratuities can contact the Guest Services desk while on board. Gratuities may be adjusted after they have been posted on the guest’s account while on board. Gratuity charges cannot be changed after a guest disembarks.
What staff is covered by gratuities?
The staff members that receive your gratuities cover a variety of positions. Your cabin attendant — who provides a great deal of personal service, including making up your room each day – receives the largest share of the daily amount, but they are far from the only person to benefit from your generosity.
In addition, your tips go to the dining and culinary staff. This includes both the staff in the main dining room and other eateries on the ship. For instance, when you eat in the buffet you’ll see staff working to clear dishes and bring you anything you might need. A portion of your automatic tips go to staff like this and others behind the scenes.
What staff is not covered by automatic gratuities?
Despite paying hundreds of dollars in tips on a cruise, you might be surprised that some people aren’t on the receiving end on those tips.
Bartenders and wine sommeliers do not share in automatic gratuities but receive a portion of the service charge added to your fee for drinks or wine.
The dining room maître d’s are classified as ship’s officers, and like other officers, do not receive tips. Shipboard personnel who offer services only used by some guests, such as casino dealers, kids’ camp workers, and spa workers, are not included in auto-gratuities.
In the case of shipboard personnel like bartenders and spa workers, you’ll find a service charge tacked on to whatever you purchase. On Carnival, this is 18% (recently up from 15%). So if you buy a $10 cocktail, the actual price you pay will be $11.80. Likewise, a $109 spa massage would be $128.62.
Room service staff who deliver your meal or snack to your stateroom do not earn a gratuity automatically. It’s customary to give them cash between $2-5 when they bring the food.
Finally, people who provide you with service on land, such as baggage handlers and shore excursion operators, are not affiliated with the cruise line, so should be tipped separately.
Can I adjust the 18% that’s automatically applied to services and drinks?
While you can adjust the automatic gratuities charged each day, there is no way to change the automatic 18% charge on things like drinks. If there was a legit reason to pay less, you could take it up with Guest Services, but simply wanting to pay 15% instead of 18% — simply because you think that’s more reasonable – can’t really happen. The charge occurs automatically on your bill without any input from the customer.
What else should I know about Carnival’s gratuities?
One thing to be aware of is the potential for double tips on your bills. Say you’re getting a drink at the bar. You’ll be charged the drink price plus the 18% gratuity.
When you get the receipt to sign, you’ll see all of this spelled out clearly, but you’ll also see a line to write in an additional tip. Write in an additional tip if you want, but don’t feel obligated. You’ve already paid 18% on the drink.
In addition, if you’re wondering how much you’ll pay for gratuities based on the duration of your cruise, type of cabin, and how many people you’ll be traveling with, you can use Cruzely’s gratuity calculator to get an idea before you book.
Have more questions about Carnival’s gratuities? Let us know in the comments below.